The "visual" part of Visual Voicemail is no longer functioning. I get a screen with a text box "Call Voicemail" which calls and requires me to enter my password. How do I get this function working properly?
I had the same thing and it was because someone had hacked my Voicemail. That is how he gets the passcode. AT&T is aware of the person who did it, but as of 7 months, has done nothing. I have reason to believe he is doing this to others as other friends have had the same problem.
They do not claim responsibility for anything. Sad.