Tutor
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4 Messages
Visual Voicemail Issues in iOS 11
The "visual" part of Visual Voicemail is no longer functioning. I get a screen with a text box "Call Voicemail" which calls and requires me to enter my password. How do I get this function working properly?
JerseyGirl59
Teacher
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16 Messages
7 years ago
Same thing for me. I have tried every single thing I have found and it is still not working right. AT&T tells me it is Apple, Apple tells me it is AT&T. My carrier setting is showing as ATT 29.0.1. I never got a notification after the iOS 11, 11.0.1 or 1.0.2 updates for a carrier settings update. Seems as though I usually get one after doing a major iOS update, but did not this time. I have an iPhone 7+. I really used that feature and miss it a lot.
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onehorsepowa
Contributor
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1 Message
7 years ago
This did not work on my iPhone, any other suggestions are appreciated.
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graciesmom
Tutor
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4 Messages
7 years ago
No resolution here either.
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pwagner0176
Tutor
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4 Messages
7 years ago
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SusanBee
Contributor
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1 Message
6 years ago
I did two of the bulleted recommended options above. Enable/disable airplane mode and activate Siri/reset phone. Not sure which one or which combination worked but I now see my visual voicemails after Turning on Siri and re-setting the phone. I have an iPhone 6s+. Thank you. I am very glad because I use this feature routinely and love it.
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squeakers
Contributor
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2 Messages
6 years ago
I have tried every single recommendation with no success. Is there a way to uninstall the latest update? I have an iPhone 7 and do not have a prompt that says "manage storage". Good grief.
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pwagner0176
Tutor
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4 Messages
6 years ago
It’s not iOS, it’s AT&T’s inability to accept responsibility and fix the problem on their end.
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graciesmom
Tutor
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4 Messages
6 years ago
Mine just randomly started working - not after an update, and well after I just gave up on getting a fix. A few days after I gave up following up on it, I rebooted my phone for some other reason and I had a voicemail notification when it came back on.
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squeakers
Contributor
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2 Messages
6 years ago
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craig12001
Tutor
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9 Messages
6 years ago
seems like there might be a compound problem of network access providers/carriers not being entirely compatible with apple OS, making solutions complex. Anyone else seeing 'fixes' on iphone 7 for lost messages revert to old fail mode after a few hours? Could it be due to intermittent call setup incompatibilities that carriers and apple aren't fixing, thereby returning the failures after 'fixes' that become unfixed?
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