Tutor
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4 Messages
Visual Voicemail Issues in iOS 11
The "visual" part of Visual Voicemail is no longer functioning. I get a screen with a text box "Call Voicemail" which calls and requires me to enter my password. How do I get this function working properly?
pwagner0176
Tutor
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4 Messages
7 years ago
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lwilson
Contributor
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1 Message
7 years ago
Me too! Did anyone find an answer?
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grasseater
Contributor
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1 Message
7 years ago
No, it is not working even after doing everything what AT&T and Apple told me to do. Reset network settings or call my mobile number and leave voice message, etc. Apples says it is AT&T problem and AT&T says it is Apple problem. Classic example of finger pointing....
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Forevertravel
Contributor
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1 Message
7 years ago
Did that work? I tried that and it said it was the wrong password. I tried calling the phone, and it went to VM, but then asked for the password.
i had no new missed calls but had 10 VMs when the update finished.
yes, very frustrating!
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angelsis
Contributor
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3 Messages
7 years ago
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Yambrose
Contributor
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1 Message
7 years ago
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wbos2011
Tutor
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2 Messages
7 years ago
I tried resetting my VM password in Settings, but after I input it a second time, the screen just says "Saving Password." But apparently never does.
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wbos2011
Tutor
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2 Messages
7 years ago
Okay, I dialed 611 for ATT and was able to reset my password using the automated system. They texted me a temp password, which somehow brought my visual voicemail back. I called my voicemail by holding down 1 on the phone, and then went through the prompts to setup my voicemail (apparently my greeting was erased). I was also able to turn off the password for voicemail in the administrative options.
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graciesmom
Tutor
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4 Messages
7 years ago
I'm having the same issue. Nothing has worked and they've reset my voicemail box several times. My phone keeps dropping the connection to my account also - I try to dial out and get a recorded message that says the call I'm trying to make isn't allowed. So I power down, power up and that part works again, but no visual voicemail or any kind of voicemail alert. I don't even care that much about voicemail, but it's maddening that it's a brand new, expensive phone and there's no solution.
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pwagner0176
Tutor
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4 Messages
7 years ago
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