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Visual Voice Mail unavailable

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Visual Voice Mail unavailable

Anyone else have Visual Voice Mail unavailable - Call Voicemail. Been this way for two days now. Going to Voicemail on my iPhone Xs Max thats what I get - if I select Call Voicemail that works fine. I have restarted the iPhone numerous times, and have even left it off for half hour or so too.

 

Thanks 

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Accepted by justme12
‎10-09-2018 7:53 PM

Re: Visual Voice Mail unavailable

Hello, @justme12,

 

Let's look at your Visual Voicemail. Have you been able to access data over the days Visual Voicemail has been down for you? If not or if you don't know, check to make sure cellular data is turned on. Go to Settings>Cellular Data>On.

 

If it's not an issue with your data, you may need to reset your network settings. Go into Settings>General>Reset>Reset Network Settings. At this point, you should need to enter your passcode. After, tap on Reset Network Settings.

 

If neither helps, let us know so we can continue to investigate.

 

James, AT&T Community Specialist


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Re: Visual Voice Mail unavailable

That did it. Thanks so much for your help.

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Administrator

Re: Visual Voice Mail unavailable

@justme12 that's great news. We are glad your Visual Voicemail issues has been resolved. Thanks for your post, and for making AT&T your choice for Wireless & Entertainment!

 

Kenneth, AT&T Community Specialist


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Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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