10-08-2018 5:22 AM
Anyone else have Visual Voice Mail unavailable - Call Voicemail. Been this way for two days now. Going to Voicemail on my iPhone Xs Max thats what I get - if I select Call Voicemail that works fine. I have restarted the iPhone numerous times, and have even left it off for half hour or so too.
Solved by: Go to Solution.
10-09-2018 4:02 PM
Let's look at your Visual Voicemail. Have you been able to access data over the days Visual Voicemail has been down for you? If not or if you don't know, check to make sure cellular data is turned on. Go to Settings>Cellular Data>On.
If it's not an issue with your data, you may need to reset your network settings. Go into Settings>General>Reset>Reset Network Settings. At this point, you should need to enter your passcode. After, tap on Reset Network Settings.
If neither helps, let us know so we can continue to investigate.
James, AT&T Community Specialist
10-10-2018 7:26 AM
@justme12 that's great news. We are glad your Visual Voicemail issues has been resolved. Thanks for your post, and for making AT&T your choice for Wireless & Entertainment!
Kenneth, AT&T Community Specialist
Visit these related resourcesView AT&T Voicemail Help!
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