Contributor
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1 Message
Upgraded to iPhone 8plus and cannot download any of my apps
I’ve tried full reset, logging out of Apple ID and back in after reboot, and resetting iCloud. Still can’t download any of my apps. Keep getting message that I am unable to download at this time and to try again later. All systems working fine according to Apple.
ATTHelp
Community Support
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231.4K Messages
7 years ago
Hello @Phipherd,
Not receiving all your apps can be annoying and problematic! You have definitely done some great troubleshooting so far. I can help you with some additional steps!
feel free to visit our Troubleshoot & Resolve Tool. Here, you choose your Phone Manufacturer > then choose your Device > under Service/network issues, please choose Apps and the Backup, sync, restore or transfer. Here, you can follow a troubleshooting flow to determine the best resolution for your device!
I’m aware you have done a full reset. I do suggest doing a backup and restore as well which is similar to a reset, but it will reload the whole operating system and restore the phone to the exact settings and data from the backup. You can follow this link to backup your device and under the Learn More section, you will see how to restore your device from a backup.
I do verify another iPhone user has had a similar situation. Apple provided some troubleshooting steps to try. You can see these steps here. If you do need further assistance, I do suggest to contact Apple for addtional help.
Thanks for reaching out to us. Have a great rest of your day!
Adam, AT&T Community Specialist
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