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duffrageous's profile

Contributor

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1 Message

Friday, July 14th, 2017 4:31 AM

Unlock phones upgraded months beyond 14-day buyer remorse period

I have 5 iPhone 6s/6s plus devices that were upgraded months ago on an old AT&T account and sold to me.  I have waited two months already and keep getting the same error about waiting 14 days.  I'd like someone to investigate the issue if possible and submit unlock tickets for these devices. 

 

[edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]

 

Thank you for your help.

ACE - Expert

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64.7K Messages

7 years ago

@duffrageous This is a customer to customer forum, not customer support. No one here can submit unlock requests for you. This is also a public forum, if those were IMEI's, you should remove them.

ACE - Sage

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117.2K Messages

7 years ago

If you are unlocking as a customer you may be confusing the computer.   

Make sure they are removed from your account.  Request as a non customer.

 

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