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Unlock a device

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Unlock a device

hey, 

I have been figuring out how to unlock a device so someone told me about you. I have an iPhone 8 plus which is locked by atnt and sim is not working outside of the USA. I want you to please unlock the device so that I can use my phone outside the USA.

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ACE - Master

Re: Unlock a device

moving to wireless forum

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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ACE - Expert

Re: Unlock a device

To get a phone unlocked: https://www.att.com/deviceunlock/?#/

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Administrator

Re: Unlock a device

We're more than happy to provide assistance with unlocking your device @samialvi!

 

Has the device been paid off without a remaining balance? Has the device met all eligibility requirements to be unlocked?

 

If so, you can access our AT&T Device Unlock Portal  by entering the credentials for the cellphone. Once you have provided further information, you will be notified via email within 24-48 hours on wither your request has been approved or denied. 

 

You still have more questions, you can contact our International Customer Support Team at: 001.314.925.6925 for further assistance.

 

We hope this helps, and have a good weekend!

 

Dwight, AT&T Community Specialist

 

 

 


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