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Unlock Iphone 7 plus purchased from bestbuy
Hello, i purchases iphone 7 plus from bestbuy 2 days ago and they told me that once i enter my gophone prepaid att into the iphone the iphone will be sim locked to att, so now i am trying to unlock the iphone how to do that, keep in mind that i have paid a full price and its contract free
Ma653132
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6 Messages
7 years ago
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sandblaster
ACE - Expert
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64.7K Messages
7 years ago
Your phone is already locked to ATT whether you have put the gophone SIM into the phone or not. What reason were you given on your unlock request? If you have put the gophone sim into the phone, you have triggered the 6 month requirement to unlock. If that is the case, you may be able to get an exception to the 6 month requirement.
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Ma653132
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6 Messages
7 years ago
359180076738308
Request number: NUL814479379802
Hi, ALI.
Thank you for contacting AT&T about unlocking your Apple iPhone 7 Plus A1661 device.
Because of certain AT&Tguidelines, we were not able to unlock your device.
I am not that prof! But i do know that i apid full price at bestbuy which is 1050$ or something near that! So can you help me figure this out?
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sandblaster
ACE - Expert
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64.7K Messages
7 years ago
That reason is kind of cryptic. Have you put the gophone SIM into the phone? If not, did you enter the unlock request as a non customer?
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Ma653132
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6 Messages
7 years ago
Yes i entered my gophone sim into the phone and activated it and when i requested the unlock i requested it as non customer bcz its not validating my info as a customer!
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sandblaster
ACE - Expert
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64.7K Messages
7 years ago
Ok, that probably means you have activated the 6 month requirement. Use the private message feature of this forum and send a private message to @ATTMobilityCare. They should be able to waive that 6 month requirement and get the unlock request approved.
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Ma653132
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7 years ago
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Anonymous
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25.7K Messages
7 years ago
I am waiting for a response on my phone too. I paid everything up front in full and been a customer since beginning of 2015. I am locked on this GoPhone thing. Funny thing is, Obama's law that went into effect states, "no carrier can deny a request to unlock a users' phone, once the two-year contract is paid up. This past August, President Barack Obama signed the Unlocking Consumer Choice and Wireless Competition Act into law, finally making it legal once more to unlock your phone." (Credit to GOOGLE) So what the heck AT&T. Technically GoPhones are paid off phones.
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kdfederer
ACE - Expert
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13.1K Messages
7 years ago
Each phone company has requirements that must be met before the phone will be unlocked. With a gophone, it must be active for 6 months before it is eligible for unlocking.
If you don't plan on using the phone on the AT&T network, DO NOT buy one that is locked to AT&T. You can buy already unlocked phones directly from Apple and will not have to go through the hassle of unlocking.
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Ma653132
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7 years ago
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