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Ehammond2019's profile

Contributor

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1 Message

Tuesday, May 28th, 2019 5:37 PM

Turn off call forward

I have been trying to turn off my call forwarding on my iPhone 7 Plus and I can’t seem to get it turned off. When I get to the call forwarding switch the switch that turns it on and off continues to buffer.

How do I stop this ?

Accepted Solution

Official Solution

Community Support

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231.3K Messages

5 years ago

Allow us to assist, @Ehammond2019!

 

Try deactivating Call Forwarding on your device by following these instructions.

  1. Dial #21#.
  2. Push the CallSendTalk, or Receiver icon. 
  3. Your wireless device displays a confirmation message when Call Forwarding deactivates.

Let is know how this worked for you.

 

Lar, AT&T Community Specialist

Contributor

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1 Message

5 years ago

No, it hasn’t worked. I got a msg “deactivation  failed “. 

Employee

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5 Messages

5 years ago

Same for me. Problem started with latest IOS update

Employee

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5 Messages

5 years ago

tried that. #21# did not work either

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