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Trying to have ATT Straight Talk Phone Unlocked

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Trying to have ATT Straight Talk Phone Unlocked

I have a Apple I phone 5s I bought it for a spare. It was previously AT&T Straight Talk. At&t store or the walmart it was set up at can't unlock it. I have the basic password but that's it. Can it be unlocked?

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ACE - Sage

Re: Trying to have ATT Straight Talk Phone Unlocked

Unlocked from what?  Carrier unlock?  Screen unlock?  iCloud unlock? PUK unlock?

 

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
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ACE - Expert
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Accepted by Tim321
‎05-15-2018 6:04 PM

Re: Trying to have ATT Straight Talk Phone Unlocked

There is no such thing as an AT&T Straight Talk iphone. Straight Talk is an MVNO that uses all major carriers. Presuming you are talking about a carrier unlock, the phone is either locked to Straight Talk or ATT. If locked to Straight Talk, only Straight Talk can unlock it. If locked to ATT, you need to put in a request to unlock at: https://www.att.com/deviceunlock/#/. The store can’t unlock it.

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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