Texting between iPhones & iPads

Tutor

Texting between iPhones & iPads

When I send a text to a person who has both an iPhone and an iPad, the text shows up on the the phone only. If I receive a text from the person's iPad, they can receive my response on the iPad.
Any suggestions?
Message 1 of 7 (4,277 Views)
Master

Re: Texting between iPhones & iPads

They need to look at their iMessage setup. In particular the addresses that are recieved at each device.
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Message 2 of 7 (4,249 Views)
Tutor

Re: Texting between iPhones & iPads

Not sure what you are telling me to do.
Message 3 of 7 (4,241 Views)
Master
Solution
Accepted by topic author Dilksdad
‎09-30-2015 1:39 AM

Re: Texting between iPhones & iPads

Go to settings>messages and look at the setup for receiving messages. It should list emails and phone numbers that iMessage will use to recieve messages at.
_____________________

For service or support questions including existing order status, call:
Customer Support: 1-800-331-0500

Information on iPhone unlocking can be found here by copying this link into your browser:
https://www.att.com/deviceunlock/client/en_US/
Message 4 of 7 (4,237 Views)
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Tutor

Re: Texting between iPhones & iPads

Maybe I was not clear, the
iPad receives text messages from some iPhones, but not all. If the iPad sends a text to my iPhone, I can respond and the iPad receives the text.
Message 5 of 7 (4,233 Views)
Solution
Accepted by ATTAlexCM (Community Manager)
‎09-30-2015 1:39 AM

Re: Texting between iPhones & iPads

On my iPad (which is wifi only) iMessages are received by using my email address. The person sending the text must send it to my email and then it comes to my iPad and iPhone simultaneously. On your iPhone go to settings > messages > Receive at > and add your email address. Do the same on your iPad except "receive at" can only be your email address.
Message 6 of 7 (4,226 Views)
Tutor

Re: Texting between iPhones & iPads

Thanks so much, problem solved, I should have posted earlier.
Message 7 of 7 (4,148 Views)
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