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1 Message
Sunday, February 21st, 2016 7:57 PM
Text spam
How can I block spam text messages?
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4 years ago
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ATTDmitriyCM
Former Community Manager
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10.4K Messages
8 years ago
Hi @0000fdb6
I found a useful article with step by step direction and screenshots here.
Thanks,
Dmitriy
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ATTMobilityCare
Community Support
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15.2K Messages
8 years ago
There are many wasy to address text spam @0000fdb6.
One way is by blocking them on your device. You'll find out how to do this in our Device Support page. Select the make and model of your phone and then select Block unwanted calls.
Way To Report & Reduce Spam Texts
Report them to us directly via our online page.
Reduce SMS/MMS Spam Texts By:
Reply to unsolicited shortcodes with "STOP" in the body of the response to prevent future messages.
Block calls and texts from a specific 10-digit number by going to AT&T Call Protect.
If the calls continue, report the number to our online reporting site.
ChrisZ, AT&T Community Specialist
(edited)
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Earnesto
Tutor
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10 Messages
6 years ago
ATTMobilityCare
I received a message for 1410100001 today that appeared to be from Xfinity. I looked Online with AT&T here and it was indicated this was the AT&T e-mail gateway for e-mail and SMS. If I block this number, will it block all these services from my phone?
Earneto
A Retired Employee
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sandblaster
ACE - Expert
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64.7K Messages
6 years ago
@Earnesto You can give it a try but I'm pretty sure the answer is no as anything coming through the email to SMS gateway has a different originating number each time. In other words, if they send another such text, it won't be coming from the same number and there is likely no way to block them all.
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Earnesto
Tutor
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10 Messages
6 years ago
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brownhorn
Contributor
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1 Message
4 years ago
I have been getting text messages offering bad things (since you won't let me use the "s" word). They are group texts with 20 numbers and an email as the last contact listed. I have been forwarding to 7726, then you ask for the number from which it was sent, and I have no idea, so I send you the email. Also, there is no way on my phone to forward these texts to the abuse email address you give. These messages started last week and I am so offended. I can't believe ATT hasn't figured out a way to stop such a thing.
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