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Koreandogwood's profile

Contributor

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1 Message

Saturday, September 2nd, 2017 9:20 AM

Text messaging sucks after moving

I recently moved across the US. People are receiving my text messages very late. Please help!?

Community Support

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231.4K Messages

7 years ago

Greetings @Koreandogwood!


I understand the importance of people receiving your text messages in a timely manner. I am happy to help!


Since you have moved across the U.S., it is good practice to Reset Network Settings on your device. This will clear your current cellular and Wi-Fi network settings, including saved networks, Wi-Fi passwords, and VPN settings. I have provided the steps to do this on an Android and Apple:

 

Android- Tap Settings> General/Personal> Backup & reset> Network settings reset> Reset Settings.

Apple- Tap Settings> General> Reset> Reset Network Settings


I hope you have found this informative. Thank you for reaching out to us here on the Community Forums! Have a great day!


Jenn, AT&T Community Specialist

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