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Text messages from "Unknown"

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Text messages from "Unknown"

Hello! For the past few months I keep getting regular text messages from "Unknown" that say "message not found". At first I was a little freaked out. I am just wondering if this is something I can figure out...Is there a way to find out who is sending them? Thank you!
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Message 1 of 3
Administrator

Re: Text messages from "Unknown"

Hello there @EmJFogle!

 

Welcome to our Community Forums! I’ll be happy to further assist you regarding this message issue. I can understand the importance of identifying incoming messages, especially if it’s important.

 

It may be a number which you may have blocked. You can check this by accessing our Device Support tool. Select your make and model of the phone, then click on View all Tutorials > Messaging > Block Messages to view the list.

 

Also, this sounds to me like it may be a multimedia message which is trying to download onto the phone. Please ensure your data is enabled in settings, you can also turn this feature on and off to refresh it. You can learn how to access this feature via the same link I listed above.

 

Let us know how if these steps resolve the matter. We are always here to help out!

 

Shenoah, AT&T Community Specialist


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Message 2 of 3
Contributor

Re: Text messages from "Unknown"

Iv been having the same problem but I have a galaxy s 8

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