Contributor
•
3 Messages
Switching from SIM to eSIM
Hi. I'll soon be traveling out of the country and would like to use a physical SIM at my international destination. How do I switch from my present SIM card to e-SIM on my iPhone XS. Thanks.
Contributor
•
3 Messages
Hi. I'll soon be traveling out of the country and would like to use a physical SIM at my international destination. How do I switch from my present SIM card to e-SIM on my iPhone XS. Thanks.
Accepted Solution
Official Solution
formerlyknownas
ACE - Sage
•
117.2K Messages
5 years ago
Make sure your phone is unlocked.
Go to an ATT store and get the card with QR code and follow directions to move your number to eSim. A few store personnel think a second number or different plan is required. Just give them side eye cause you know that’s not true.
0
Vedanta
Contributor
•
3 Messages
5 years ago
Thank you so much for your help. I hope to go to the nearest AT&T Store and get this done as soon as i can.
0
0
Vedanta
Contributor
•
3 Messages
5 years ago
Hi. I went to the store today and got my number changed from SIM to eSIM. The process was quick, easy and simple. One change I noticed which puzzles me: My "Message" app now sends all messages as "text" messages, no longer the "Message" protocol Apple has when sent to other Apple devices. I wonder why this change has occurred and whether it has anything to do with eSIM.
0
0
Kjgasner
Contributor
•
1 Message
5 years ago
I am currently overseas (Asia) and will not be back in US until May when I could visit a att office. Can the att switch from using physical sim to esim be achieved without visiting a att office?
keith
0
0
Rickkhosla
Contributor
•
1 Message
5 years ago
I just bought unlock version of XS Max and need support from AT&T.
0
0
Mchlwtsn
Contributor
•
1 Message
5 years ago
Hi. I switched mine today and I’m having the same problem plus some others. How did you get yours fixed?
0
0
formerlyknownas
ACE - Sage
•
117.2K Messages
5 years ago
What problem? No one else had a problem (other than not reading how to get eSim)
0
0
supermann
Contributor
•
1 Message
5 years ago
I did it today, but I don't understand why my old physical SIM card no longer works? This doesn't make sense.
0
0
RubyP01
New Member
•
1 Message
4 years ago
I received my esim card in mail today but have been on the phone with AT&T for an hour trying to get it activated. I just want to transfer my line from physical sim to esim. No one i've talked to knows what I'm talking about and I keep getting transferred. I'm beyond frustrated.
0
0