Explore & discover

Helpful Links

Swapping iphones


Swapping iphones



I have an iphone 4S for one of the numbers on my account. 

I have an iphone 5 that was attached to another number that is no longer being used. 

I would like to swap from the iphone 4S number over to unsued the iphone 5.


I've spent over an hour drilling into the site and my account settings to try and find this function. I can only upgrade to new or modify settings on current device/line.


Where is this feature on the website?








Message 1 of 2
ACE - Expert
Accepted by ACE - Sage (ACE - Sage)
Accepted by lizdance40
‎11-20-2015 10:11 AM

Re: Swapping iphones

To move your number from the 4s to the 5, normally you just take the SIM card out of the 4s and put it in the 5 but since the 4s has a micro-sim that won't fit in the iPhone 5, you need a new SIM card. Go to any ATT corporate store, they will provide the sim for free. 

Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Tags (1)
Message 2 of 2
Share this topic
Share this topic

Do you need to fix, replace or track a device? We Can Help With That!

Additional Support