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Stuck huge magnification on Iphone 4

Explorer

Stuck huge magnification on Iphone 4

Twice now my phone has been stuck on a large magnification screen.  Won't let me make it smaller to be able to select apps.  It will let me hold my finger on one side of the screen or the other to move the screen.  Tried turning off the phone and restarting but it goes back to where I was.  The only fix I have found it to reset the phone which is very hard to do with the screen the way it is.  Don't know if I described the problem so you can understand what is going on.  Anybody else have the same problem or a fix?

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Message 1 of 9

Accepted Solutions
Guru

Re: Stuck huge magnification on Iphone 4

you may have "zoom" turned on in your settings
try and see if thats turned on

go to settings > general> accessibility > zoom

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Message 2 of 9
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Former Employee

Re: Stuck huge magnification on Iphone 4

If it happenes again, hit the sreen 2 or 3 times with 3 fingers at the same time, this will zoom out, then go and turn the zoom off in settings.

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Message 5 of 9

All Replies
Guru

Re: Stuck huge magnification on Iphone 4

you may have "zoom" turned on in your settings
try and see if thats turned on

go to settings > general> accessibility > zoom

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Message 2 of 9
Explorer

Re: Stuck huge magnification on Iphone 4

No, my zoom is set to off.  Thanks for the reply though.

Message 3 of 9
Professor

Re: Stuck huge magnification on Iphone 4

new one for me, never seen it. Sound like the accessability mode is kicking in.

Message 4 of 9
Highlighted
Former Employee

Re: Stuck huge magnification on Iphone 4

If it happenes again, hit the sreen 2 or 3 times with 3 fingers at the same time, this will zoom out, then go and turn the zoom off in settings.

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Message 5 of 9
Scholar

Re: Stuck huge magnification on Iphone 4

Yep, the three finger tap fixes it. I do this quite often. I never turn off the zoom though.
Message 6 of 9
Explorer

Re: Stuck huge magnification on Iphone 4

thanks will try it if it happens again.

Message 7 of 9
Contributor

Re: Stuck huge magnification on Iphone 4

Just wanted you to know how much I appreciated this post. I called tech support for the iphone and was told that they needed to reconfigure my iphone to fix the problem and that I would need to pay a mere $50 for their services. So finding this has solution has made my day! Thank you so very much.

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Message 8 of 9
Guru

Re: Stuck huge magnification on Iphone 4

so zoom was on. always good to know

Message 9 of 9
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