Stolen iPhone

Tutor

Stolen iPhone

I had an iPhone stolen and I reported it to AT&T, I am assuming this means the SIM has been disabled. If someone finds it, will they be able to put in a new SIM, if they have AT&T and will I be notified or will they be stopped from activating? I'm not sure if AT&T can do anything about preventing future use of my phone. I don't mind, as long as it isn't on my line.

Message 1 of 22 (10,963 Views)
Master
Solution
Accepted by topic author bbshotgun
‎09-30-2015 1:39 AM

Re: Stolen iPhone


bbshotgun wrote:

I had an iPhone stolen and I reported it to AT&T, I am assuming this means the SIM has been disabled. If someone finds it, will they be able to put in a new SIM, if they have AT&T and will I be notified or will they be stopped from activating? I'm not sure if AT&T can do anything about preventing future use of my phone. I don't mind, as long as it isn't on my line.


Your sim should have been deactivated and no ATT will not stop someone else from using it with their own SIM.

_____________________

For service or support questions including existing order status, call:
Customer Support: 1-800-331-0500

Information on iPhone unlocking can be found here by copying this link into your browser:
https://www.att.com/deviceunlock/client/en_US/
Message 2 of 22 (10,952 Views)
Tutor

Re: Stolen iPhone

Any particular reason why? I assume its due to my own stupidity it was stolen and therefore remains available for use. I mean if your car is stolen you don't blame BMW. I know there aren't blacklists and I also assume its for the same reason.
Message 3 of 22 (10,946 Views)

Re: Stolen iPhone

but you cant take a REPORTED stolen BMW into a dealer and ask for the services that AT&T will offer on a stolen phone. Not only offer, but HAPPY to get a new customer.

Message 4 of 22 (10,929 Views)
Professor

Re: Stolen iPhone

So BMW dealers, and car repair places in general, actually check the VIN of every car that comes in for service against a stolen car database?
Message 5 of 22 (10,924 Views)

Re: Stolen iPhone

There is no uniform blacklist for GSM phones in place in America. That's why. Unless the FCC mandates that the cell phone companies start doing this, I don't predict it'll happen. Also, the carriers over in the UK didn't do such a great job with IMEI blacklisting, so I believe the British police force now handles the task.

 


bbshotgun wrote:
Any particular reason why? I assume its due to my own stupidity it was stolen and therefore remains available for use. I mean if your car is stolen you don't blame BMW. I know there aren't blacklists and I also assume its for the same reason.



Message 6 of 22 (10,862 Views)
Expert

Re: Stolen iPhone


BadBadLeroyBrown wrote:

There is no uniform blacklist for GSM phones in place in America. That's why. Unless the FCC mandates that the cell phone companies start doing this, I don't predict it'll happen. Also, the carriers over in the UK didn't do such a great job with IMEI blacklisting, so I believe the British police force now handles the task.

 


bbshotgun wrote:
Any particular reason why? I assume its due to my own stupidity it was stolen and therefore remains available for use. I mean if your car is stolen you don't blame BMW. I know there aren't blacklists and I also assume its for the same reason.


 


they do, but it still does not stop it, the phone can be shipped to another country in europe and activated with no problems, then ther is the cloning techniques that are available if you know where to look that will allow the phone to be activated with no issues. Blacklists and blocks don;t work very well either, there will always be a way around it. There is a huge market in Europe for stolen / lost phones

Message 7 of 22 (10,811 Views)
Tutor

Re: Stolen iPhone

I'm not sure about that because my son bought a phone from a friend of his and when he put his SIM card in it, it quit working.  When I called AT&T about it they said there was a problem with the IMEI number on phone and couldn't activate it until we could fax copy of receipt or other proof of where the phone came from.  He actually took phone back to his friend, I don't know where the friend got the phone but I do know AT&T wouldn't activate it at all.

 

It was not a iphone either it was actually a cheap phone, I  do believe if you reported it they match the IMEI number on the phone before activating.

Message 8 of 22 (10,767 Views)
Contributor

Re: Stolen iPhone

NOT SO!  I got the word from the local ATT store, and then verified with the 1-800-331-500 that anybody take a stolen Phone into a California ATT store and start up an account on the stolen phone, even while the original customer is paying the contract on the stolen phone.  There's nothing to stop them.  In fact. it seems to be encouraged.  The ATT customer service people are sorry, they understand, but that's just what the company policy insists on.

Message 9 of 22 (10,528 Views)
Contributor

Re: Stolen iPhone

[ Edited ]

Confirmed again with a customer supervisor named Mika {Personal content removed for safety}  ATT will set up accounts for stolen phones, no problem.  I don't think he sees anything wrong with it.  At least the others agreed it was wrong. 

Message 10 of 22 (10,525 Views)
Scholar

Re: Stolen iPhone

Here in the UK networks have the IMEI Numbers so are able to block phones when stolen etc

would of assumed networks in the US were the same

Message 11 of 22 (8,192 Views)
Highlighted
Expert

Re: Stolen iPhone


Kerry78 wrote:

Here in the UK networks have the IMEI Numbers so are able to block phones when stolen etc

would of assumed networks in the US were the same


only in your same country, the phone can be transported to the next country over and be used, not to mention the ramaprt cloning that is available. Dones;t work well over in europe either

Message 12 of 22 (8,189 Views)
Professor

Re: Stolen iPhone


Kerry78 wrote:

Here in the UK networks have the IMEI Numbers so are able to block phones when stolen etc

would of assumed networks in the US were the same


It's not.  Some European countries have laws requiring phones to be unlocked.  The US does not, and unless there is a law or some other compelling reason to force the companies to unlock the phones, they won't.

Message 13 of 22 (8,180 Views)
Scholar

Re: Stolen iPhone

once a phone is reported lost stolen it becomes barred on all networks
overhere if that case they sell them on ebay cos they will work in the US I keep seeing alot of this on eBay

ive never lost my phone or had it stolen though touchwood!
Message 14 of 22 (8,170 Views)
Expert

Re: Stolen iPhone


Kerry78 wrote:
once a phone is reported lost stolen it becomes barred on all networks
overhere if that case they sell them on ebay cos they will work in the US I keep seeing alot of this on eBay

ive never lost my phone or had it stolen though touchwood!


not sure where you are getting your information, but you might just want to review the sources. They are incorrect.

Message 15 of 22 (8,162 Views)
Share this topic
Announcements

Welcome to the AT&T Community Forums!!! Stop by the Community How-To section for tips on how to get started.