I sold my wife's used Iphone 5 on eBay because she wanted to get the GS3. The iPhone sold in Feb of 2012, the buyer paid on time, I shipped it out on time, and everything was good. Now two months later the buyer emails me and says the following:
"Hello from Russia! I finally got my hands on the Iphone 5 (thanks to mail forwading services) to find out I cannot use it here without your help, my fault, i know. I want to request a device unlock at AT&T website, could you please give me your first name, last name, e-mail adress and last 4 of your SSN? Your help will be much, much appreciated! Thank you!"
I am not sure what to do. When I sold the phone the address for the buyer was in PA, but they are really in Russia??? I am not giving them the information they are asking for. I did see there is a website on AT&T's page that you can request an unlock for phones. Could I use that to help this person? The iphone is no longer on my account though so I am not sure why it even matters.