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Returning my exchange phone


Returning my exchange phone

I upgrade my phone with the at&t next trade in program and lost the sheet that needs to be sign I believe is the terms and conditions. What should I do? it has a 5 digit number on the bottom and my signature is required. Where Can I get a new one or can I just send phones like that?

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Accepted by davidbk
‎10-16-2018 12:42 PM

Re: Returning my exchange phone

Good evening @ithinkpositive, we'd be glad to assist you. Check out this article on AT&T Next Trade-ins, it will provide you with instructions on how to send in your phone. Thanks for reaching out to us.


Makaela, AT&T Community Specialist.

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