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Recovered my stolen phone

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Recovered my stolen phone

My iPhone 7 Plus was stolen 3 months ago so I paid to receive a new one from my insurance but I recently recovered my old stolen phone how do I take it off the blacklist? I just finished paying the phone off this month. 

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ACE - Expert
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Accepted by ACE - Sage (ACE - Sage)
Accepted by lizdance40
‎01-07-2019 7:04 AM

Re: Recovered my stolen phone

If you received a replacement from your insurance, the phone belongs to the insurance company. It will not be removed from the blacklist.

This is a user to user forum. I am a user, just like almost everyone else on the site.
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Re: Recovered my stolen phone

Can I still track my stolen iPhone if I suspend and block it? And will this keep the thief from being able to use or get into my locked phone (set to facial recognition)

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ACE - Sage

Re: Recovered my stolen phone

Not likely.  A phone can only be tracked if it connects to a network, cellular or Wifi.  Since it can’t connect to cellular if suspended, and Wifi connections would have to be signed in/approved.    It’s best to use locked mode and cross your fingers before you give up and suspend.  

 

 

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