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Posted Oct 26, 2012
1:49:05 PM
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Question about selling iPhone 5

I purchased a 16GB iPhone 5 using my upgrade this morning from Best Buy, bought it right off the shelf (well the locked closet). The phone has never been opened and the guy at Best Buy only activated the SIM which deactivated the SIM in my 4S. My question is, before I sell the phone should I open it and fully activate the phone itself? Since it wasn't purchased from Apple or AT&T how would the phone know which account it needs to be activated for? I understand I can easily deactivate the SIM, but can I sell it unopened without the buyer having any issues?

 

Thanks,

I purchased a 16GB iPhone 5 using my upgrade this morning from Best Buy, bought it right off the shelf (well the locked closet). The phone has never been opened and the guy at Best Buy only activated the SIM which deactivated the SIM in my 4S. My question is, before I sell the phone should I open it and fully activate the phone itself? Since it wasn't purchased from Apple or AT&T how would the phone know which account it needs to be activated for? I understand I can easily deactivate the SIM, but can I sell it unopened without the buyer having any issues?

 

Thanks,

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Question about selling iPhone 5

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Oct 30, 2012 9:36:22 AM
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Yes, the phone must be activated before it's sold otherwise the person you sell it to may run into trouble (ie - the phone may appear to be stolen). 

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Yes, the phone must be activated before it's sold otherwise the person you sell it to may run into trouble (ie - the phone may appear to be stolen). 

--------------

As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages. If you have an account related issue, please send a private message to ATTCustomerCare.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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Nov 2, 2012 10:36:17 AM
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If you were keeping your old phone, and your were selling the new phone to another AT&T customer, couldn't you go into an AT&T store AFTER purchasing the new phone and request a new SIM card for your current phone, effectively deactivting the SIM associated with the new phone?

 

If you were keeping your old phone, and your were selling the new phone to another AT&T customer, couldn't you go into an AT&T store AFTER purchasing the new phone and request a new SIM card for your current phone, effectively deactivting the SIM associated with the new phone?

 

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