For the mom who gives us everything - Mother's Day gifts that connects us.
The new iPhone 15
Cward7499's profile

Contributor

 • 

1 Message

Saturday, June 3rd, 2017 7:36 PM

Problems calling Sprint line

Keep getting a message "the code or number you dialed is incorrect" I can text the number but no calls are going through. Sprint says it's a problem on my end. Anyone else having this problem?

Community Support

 • 

231.3K Messages

7 years ago

Hi there @Cward7499,

 

I am sorry to hear you have been encountering issues while trying to call a certain number. Being able to text the number, but not complete calls is very interesting, and I would be happy to look into this with you!

 

I will be sending you a private message to gather some additional details and diver deeper into this. You can check for my message using the envelope icon in the top right of your screen.

 

I hope to hear from you soon! Thanks for reaching out!

 

Brett, AT&T Community Specialist

Contributor

 • 

1 Message

6 years ago

Hello, 

 

I am now having this same issue.  I have an ATT line and am not able to call sprint numbers. Did you happen to resolve this issue and if so, can you provide some insight. 


Thanks, 

Contributor

 • 

1 Message

5 years ago

When I all my boyfriends sprint phone for the last 2 weeks it says “the number or code you’ve dialed is incorrect. Why is that? My text go through and he can call me but I can’t call him

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.