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MR.EDPR's profile

Contributor

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1 Message

Wednesday, May 23rd, 2018 8:50 PM

Poor signal strenth Juncos PR

Apple iphone6S with AT&T services.  Its looks like the very poor network service is been afecting my mobile service.  Calls are falling and data is terrible.

 

Does AT&T is working on the area or this wont get better.  Will be considering moving to another service provider.

Community Support

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231.3K Messages

6 years ago

Hello @MR.EDPR,


Welcome to the Community Forums! I’m sorry to hear about your service, but I can definitely look into it for you.


How long have you been having this issue? Does it happen most places you go? Once I have this information, I will be able to better diagnose the issue.


In the meantime, have you heard tried our Troubleshoot & Resolve Tool? It’s like having your own personal technical support assistant! Here, choose your device and select Phone Calls under Service/network issues. Answer all the questions as accurately as possible to receive the best resolution.


Let us know if you need additional assistance!


Jax, AT&T Community Specialist

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