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Phone number change

How do I change my phone number online?

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Accepted by ATTKevin
‎05-24-2019 4:54 PM

Re: Phone number change

Hi @Miller101

 

Thank you for reaching out to us today. We can help you with a number change.

There are a few things to know before changing your wireless number.

  • You can change your number for free within 30 days of activation. After 30 days, there'll be a $36 change fee charge.
  • Your monthly service charge will be prorated between your old and new numbers.
  • Write down any essential voicemail messages tied to your old number, as they won't transfer.
  • You need to create a new greeting for your new number.

Get a New Number

  1. Go to Account overviewMy wireless.
  2. Scroll and select the device you want to transfer a number to > Manage device & features.
  3. Select See more device options> Change a wireless number.
  4. Follow the prompts to get a new number.

Here is what to consider after your number change. Features don't carry over from your old number to your new number and should be updated this way:

We hope this helps! Please let us know when you successfully change your number. Thanks for being the best part of AT&T Wireless!

 

Darais, AT&T Community Specialist


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