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Posted Feb 15, 2012
7:14:47 PM
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Password reset

I need help. My dad just got a iphone. He's wanting to change his ringback tone. However,  he doesn't remember his password. We have tried re-setting the password but he doesn't remember the answers to the security questions. How do we go about getting the password reset? We have tried creating a new account but it's saying the phone # is already in use.

 

Thanks for any and all help.

 

 

Lubs

I need help. My dad just got a iphone. He's wanting to change his ringback tone. However,  he doesn't remember his password. We have tried re-setting the password but he doesn't remember the answers to the security questions. How do we go about getting the password reset? We have tried creating a new account but it's saying the phone # is already in use.

 

Thanks for any and all help.

 

 

Lubs

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Password reset

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Feb 15, 2012 7:54:00 PM
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You will need to restore the iPhone: http://osxdaily.com/2011/01/16/forgot-iphone-passcode-how-to-reset/

 

 

_____________________

For service or support questions including existing order status, call:
Customer Support: 1-800-331-0500

Information on iPhone unlocking can be found here by copying this link into your browser:
https://www.att.com/deviceunlock/client/en_US/

You will need to restore the iPhone: http://osxdaily.com/2011/01/16/forgot-iphone-passcode-how-to-reset/

 

 

_____________________

For service or support questions including existing order status, call:
Customer Support: 1-800-331-0500

Information on iPhone unlocking can be found here by copying this link into your browser:
https://www.att.com/deviceunlock/client/en_US/
Posted from my iPhone _____________________________ For service or support questions including existing order status, call: Customer Support: 1-800-331-0500 Information on iPhone unlocking can be found here by copying this link into your browser: https://www.att.com/deviceunlock/client/en_US/

Re: Password reset

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Feb 16, 2012 6:22:51 PM
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That's not the password he forgot.....He forgot the password to the att app center where he can get the ringback tones. 

 

 

That's not the password he forgot.....He forgot the password to the att app center where he can get the ringback tones. 

 

 

Re: Password reset

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Feb 16, 2012 7:16:02 PM
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Call ATT

 

For service or support questions including existing order status, call:
Customer Support: 1-800-331-0500

http://www.att.com/econtactus/callUs.jsp?serviceGroup=wireless#wireless



_____________________

For service or support questions including existing order status, call:
Customer Support: 1-800-331-0500

Information on iPhone unlocking can be found here by copying this link into your browser:
https://www.att.com/deviceunlock/client/en_US/

Call ATT

 

For service or support questions including existing order status, call:
Customer Support: 1-800-331-0500

http://www.att.com/econtactus/callUs.jsp?serviceGroup=wireless#wireless



_____________________

For service or support questions including existing order status, call:
Customer Support: 1-800-331-0500

Information on iPhone unlocking can be found here by copying this link into your browser:
https://www.att.com/deviceunlock/client/en_US/
Posted from my iPhone _____________________________ For service or support questions including existing order status, call: Customer Support: 1-800-331-0500 Information on iPhone unlocking can be found here by copying this link into your browser: https://www.att.com/deviceunlock/client/en_US/

Re: Password reset

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Jun 13, 2012 7:31:43 AM
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If you forget your Apple ID password or simply want to change to a new one, go to iforgot.apple.com where you can enter your Apple ID and begin the process.

 

You'll be asked to choose whether you want to confirm your identity via an email to the account associated with your Apple ID or by answering the security question you put in place when you first created it. As you create your new password, you'll see an indication of its relative strength in the area below the form. 

 

You can keep entering and editing until you achieve your ideal password strength. When you're satisfied, confirm your password and tap or click the Reset button.

 


 

 

--------------

As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

If you forget your Apple ID password or simply want to change to a new one, go to iforgot.apple.com where you can enter your Apple ID and begin the process.

 

You'll be asked to choose whether you want to confirm your identity via an email to the account associated with your Apple ID or by answering the security question you put in place when you first created it. As you create your new password, you'll see an indication of its relative strength in the area below the form. 

 

You can keep entering and editing until you achieve your ideal password strength. When you're satisfied, confirm your password and tap or click the Reset button.

 


 

 

--------------

As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Password reset

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