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Karende's profile

Contributor

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3 Messages

Monday, August 6th, 2018 3:25 PM

PDP authentication failure after coming back to us from overseas travel

After coming back to us from overseas, I activated Ond day international pass on the last day, now when I try to use my data I get an error PDP authentication failure.

ACE - Sage

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117K Messages

6 years ago

Have you power cycled your phone?  

Contributor

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3 Messages

6 years ago

Yes

ACE - Sage

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117K Messages

6 years ago

Weird...  try resetting network settings, power cycle again.  You will need to sign in to Wifi again. 

Next stop ATT store

 

ACE - Expert

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64.7K Messages

6 years ago

I would also try removing the day pass feature from your line.

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