OFFICE OF THE PRESIDENT - WHY DO YOUR EMPLOYEES LIE?

At&T is the MOST disreputable, disgusting company on the planet.  I have been with At&t for 15 years.  I shudder every time I need to upgrade or add new service because i know there will be limitless complications, followed by my wasting time on the phone for HOURS with no resolution.  Guess what folks?  It's happened again.  I'm roped into contracts I can't get out of.  I DESPISE THIS COMPANY.