The new iPhone 15
kimberh21's profile

Tutor

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6 Messages

Thursday, March 13th, 2014 2:22 AM

Not Receiving Texts From iPhone Users

I switched from an iPhone 4s to a Galaxy S4 and can not receive any messages from iphone users. Yes I've unregistered my apple ID. I've also spent an hour on the phone with technical support just for all the troubleshooting not to work and to poor a "case order" on it.

ACE - Expert

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6.6K Messages

10 years ago


@kimberh21 wrote:
I switched from an iPhone 4s to a Galaxy S4 and can not receive any messages from iphone users. Yes I've unregistered my apple ID. I've also spent an hour on the phone with technical support just for all the troubleshooting not to work and to poor a "case order" on it.

Found this on Apple support forums. Claims it might take up to 24 hours after all the steps are followed. Might be worth double-checking you've deleted everything.

Tutor

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10 Messages

10 years ago

Here is a 27 page discussion on the apple forum and unfortunately for some people this problem never gets resolved. 

 

https://discussions.apple.com/thread/5079636?start=390&tstart=0 

 

At this point the only hope we have is if enough people place an FCC complaint against apple maybe they will be forced to fix the problem. I would encourage you and anyone having this issue to go here and file a complaint.

 

http://www.fcc.gov/complaints

 

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