Contributor
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2 Messages
'No service'
I activated service with AT&T in December and I got the 16 gb iPhone 6. I absolutely love my phone and super fast 4g LTE but, as of late, every once in a while, it will say 'no signal' on my phone for sometime as long as it takes for me to restart my phone. I know it isn't my area because, when it's working, I have perfect coverage on my phone and hot spot streaming. Also it has been force closing a lot 😞 please help!!!!
Accepted Solution
Official Solution
ATTMobilityCare
Community Support
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15.2K Messages
9 years ago
Hi @Kaylacowans0203
I’d be happy to help with your device! I’d just like to add on to the advice of our wonderful community members. What I would recommend would be to reset the network settings on the device. To do this, head to Settings>General>Reset and choose Reset Network Settings. This will download the correct settings for the device. You may notice that after this, you’re not connected to any saved WiFi networks. These will need to be connected to again.
Should this not resolve the issue, perform a backup using iTunes or iCloud and then head back to Settings>General>Reset and choose Erase All Content and Settings. If after resetting the device back to factory issues still persist, you may wish to seek a SIM replacement as advised by MR_SMiT, or a device replacement via warranty at any Apple Store or through Apple iPhone Support at 800-694-7466 should all else fail.
If this helps, please mark this answer as an accepted solution!
Thanks,
Charise
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formerlyknownas
ACE - Sage
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117.2K Messages
9 years ago
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MR_SMiT
ACE - Professor
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1.8K Messages
9 years ago
You should go to a AT&T Corperate Store and have the SIM card replaced, it is free. About force closing a lot, do you have apps running in the background? Close all of them if that the case, also. If still get problems, then go to Apple Store, or contact them.
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Kaylacowans0203
Contributor
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2 Messages
9 years ago
Sent from my iPhone
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