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No service


No service

I am currently living in Thailand. My dad just switched to AT&T. He shipped me my phone and it is not working. It states on the top right I have no service. I tired taking out my sim, restarting my cellar settings, data roaming is on and cellular data is on. How do I resolve this? 

Message 1 of 3
ACE - Sage
Accepted by ACE - Professor (ACE - Professor)
Accepted by adidaskid808
‎01-23-2019 7:38 AM

Re: No service

New postpaid accounts cannot roam for 60 days.  Prepaid cannot roam at all.  Prepaid phones are locked for 6 months, and would not have bands to work in Asia.  

Buy local service and phone, because this isn’t going to work.  


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Message 2 of 3

Re: No service

Unless the phone was bought from Apple as an unlocked phone, it’s locked to AT&T and would need to be unlocked to be used in Thailand.

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