Need to reset my equipments, but don't want to erase AT&T's programming.
Got an iPhone with Cellular Data and also an iPad Mini with Cellular Data too, but I need to reset them using "Erase all content and settings". Doing that will erase the programming that AT&T did when you get the equipment for the first time?
Re: Need to reset my equipments, but don't want to erase AT&T's programming.
If you want to reset your settings but not delete YOUR data: settings>General>Reset>Reset All Settings
If you want to erase your data and reset the phone back to ALL DEFAULTS: Settings>General>Reset>Erase All Content and Settings
If you need to clear out your network settings and have them return to the defaults: Settings>General>Reset>Reset Network Settings - This will refresh ATT's settings and wifi networks on your iPhone without erasing any other data.
In no case will you loose ATT's default settings.
For service or support questions including existing order status, call: Customer Support: 1-800-331-0500
Information on iPhone unlocking can be found here by copying this link into your browser: https://www.att.com/deviceunlock/client/en_US/