- edited 02-15-2016 8:52 AM by ms_unicorn
My IPhone 5s was stolen and I have a warranty on it. From my understanding I will get a new one sent to me, but can I get and upgraded phone such as the iPhone 6 sent to me instead of the 5s and if so will it cost extra money?
Solved by: Go to Solution.
07-17-2016 4:31 PM
07-17-2016 8:50 PM
Yes. If insured you can file a claim. Without insurance you either are upgrade eligible and can do so with Next, or not and you have to pay full price.
They are selling the 5s for $250
11-21-2016 6:53 AM
11-21-2016 7:16 AM
If the phone was insured, $225 is the deductible. If you did not insure your phone, you must replace it on your own. Check you postpaid bill to see if you are paying insurance on your line.