My AT&T app badge count never goes away

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@Oeribo2763 wrote:
Even after this update, there's still a big problem. The notifications for billing keep turning themselves off. I open the app, turn the billing notifications on, & exit the app. When I go to reopen it, the notifications are off again. I had this problem with older versions of the app too. I believe it was after the iOS 6 update.

Can we get a fix for this? It's getting pretty annoying. I use this app primarily for the bill notifications & bill payment. Kinda pointless using this if it can only do 1/2 if what it should. Thanks!

iPhone 4 running iOS 7.

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Hello Oeribo2763, thank you for pointing it out, I just tested it on my iPhone and I see the same thing, the option is turning itself off when the app restarts. You said it was an issue for a while now, I will definitely pass it off to the right channel. So, you don't receive any notifications at all? I've always received notifications on my iPhone. Do you have myAT&T app notifications turned on in Notification Center on your phone?

Dmitriy

I will definitely make our developers aware of this issue right away. Thanks again for bringing it up to my attention!

Dmitriy

Hello,

My first time posting. Like the others, I'm having the same problem with the "forever" badge.

My iPhone is 3Gs, I downloaded the update to make the badge go away. I also did the suggested power reset. That didn't work. 

Are there any more suggestions?

Thanks,

scooman

Thank you for your response. Unfortunately, the fix didn't work for me.

scooman

Same problem here.

10yo thread.  Closed.