09-08-2013 8:23 AM
Solved! Go to Solution.
10-09-2013 9:32 AM - edited 10-09-2013 9:34 AM
Hello everyone, the myAT&T app update has just been released and is available from the App Store! It is version 3.0.3 and the Notification Badge issue was fixed, as well as some other iOS7 computability updates.
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10-09-2013 10:25 AM
I'm not sure that it is fixed... I just updated the app, opened and closed it a few times, including actually killing the app and restarting the phone. It still shows one badge icon while in the app it clearly tells me there are no notifications. Still quite frustrating...
10-09-2013 11:21 AM
Try clicking on Billing and Payments in app, that's what I had to do on mine and it went away. If that doesn't work, try power cycling your phone.
10-09-2013 11:52 AM
10-09-2013 12:37 PM - edited 10-10-2013 12:19 PM
Even after this update, there's still a big problem. The notifications for billing keep turning themselves off. I open the app, turn the billing notifications on, & exit the app. When I go to reopen it, the notifications are off again. I had this problem with older versions of the app too. I believe it was after the iOS 6 update.
Can we get a fix for this? It's getting pretty annoying. I use this app primarily for the bill notifications & bill payment. Kinda pointless using this if it can only do 1/2 if what it should. Thanks!
iPhone 4 running iOS 7.
Hello Oeribo2763, thank you for pointing it out, I just tested it on my iPhone and I see the same thing, the option is turning itself off when the app restarts. You said it was an issue for a while now, I will definitely pass it off to the right channel. So, you don't receive any notifications at all? I've always received notifications on my iPhone. Do you have myAT&T app notifications turned on in Notification Center on your phone?
10-09-2013 1:28 PM
10-10-2013 6:10 AM
I will definitely make our developers aware of this issue right away. Thanks again for bringing it up to my attention!
10-12-2013 10:35 AM
My first time posting. Like the others, I'm having the same problem with the "forever" badge.
My iPhone is 3Gs, I downloaded the update to make the badge go away. I also did the suggested power reset. That didn't work.
Are there any more suggestions?
10-12-2013 10:54 AM
10-12-2013 11:06 AM
11-02-2013 7:32 AM
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