In order to have a Microcell device in the home, it will require activation on a postpaid (contract) account. The good thing is there is a workaround to getting this Microcell working on your prepaid account.
If you have any friends or family with AT&T service, you can get the Microcell activated at your address but under their account information. Upon receiving the Microcell and setting it up, they will call in and provide us with the serial number on the device and enter in YOUR address for the GPS lock.
Hope this helps out. You can get additional information through the Microcell website.
Accepted Solution
Official Solution
ATTHelp
Community Support
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231.2K Messages
8 years ago
Hey @Teresadgre!
I can help you out with that!
In order to have a Microcell device in the home, it will require activation on a postpaid (contract) account. The good thing is there is a workaround to getting this Microcell working on your prepaid account.
If you have any friends or family with AT&T service, you can get the Microcell activated at your address but under their account information. Upon receiving the Microcell and setting it up, they will call in and provide us with the serial number on the device and enter in YOUR address for the GPS lock.
Hope this helps out. You can get additional information through the Microcell website.
Take care and enjoy your week!
Tim, AT&T Community Specialist
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Teresadgre
Tutor
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8 Messages
8 years ago
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ATTHelp
Community Support
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231.2K Messages
8 years ago
@Teresadgre
You’re so welcome! Glad to help!
Keep in mind if you ever have any questions, just reach out to me or anyone of us here through the Community Forums!
Take care!
Tim, AT&T Community Specialist
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windsongdj
Contributor
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1 Message
8 years ago
can you set up the microcell? if i give you the info..
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Teresadgre
Tutor
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8 Messages
8 years ago
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Teresadgre
Tutor
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8 Messages
8 years ago
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