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Will microcell work on prepaid go phone I don't have a contract phone
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Message 1 of 7
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Accepted by Teresadgre
‎09-22-2016 4:50 PM

Re: Microcell

Hey @Teresadgre!

 

I can help you out with that!

 

In order to have a Microcell device in the home, it will require activation on a postpaid (contract) account. The good thing is there is a workaround to getting this Microcell working on your prepaid account.

 

If you have any friends or family with AT&T service, you can get the Microcell activated at your address but under their account information. Upon receiving the Microcell and setting it up, they will call in and provide us with the serial number on the device and enter in YOUR address for the GPS lock.

 

Hope this helps out. You can get additional information through the Microcell website.

 

Take care and enjoy your week!

 

Tim, AT&T Community Specialist


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Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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Message 2 of 7

Re: Microcell

Thank you
Message 3 of 7
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Administrator

Re: Microcell

@Teresadgre

 

You’re so welcome! Glad to help!

 

Keep in mind if you ever have any questions, just reach out to me or anyone of us here through the Community Forums!

 

Take care!

 

Tim, AT&T Community Specialist


Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 4 of 7
Contributor

Re: Microcell

can you set up the microcell? if i give you the info..

Message 5 of 7

Re: Microcell

Yes I can
Message 6 of 7

Re: Microcell

Hope you can help me
Message 7 of 7
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