Contributor
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1 Message
Looks like your IMEI and request number don't match.
I've entered the right information.And trying to use the same info to submit an unlock request gives infinite loading.
Contributor
•
1 Message
I've entered the right information.And trying to use the same info to submit an unlock request gives infinite loading.
ATTHelp
Community Support
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231.5K Messages
6 years ago
Hello @jacob1, try refreshing the page and using a different browser. If that does not work try using our Device unlock portal at a later time.
Have a great weekend!
Makaela, AT&T Community Specialist.
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