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Issues with Face Time

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Issues with Face Time

When I go to my contacts for my wife the icon for Face Time is no longer there and has been replaced with A Video icon and is greyed out.

 

when I call her mobile while call is connected the face time icon is available but when pressed it starts connection and immediately shuts off.

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ACE - Expert

Re: Issues with Face Time

My guess is that means she is not logged on to her Apple ID or her FaceTime settings are off. 

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