The new iPhone 15
Drmaddy89's profile

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Thursday, July 6th, 2017 10:26 PM

Iphone6 plus unlock please help!!

I have a iphone 6 plus when I'm on the unlock page on att it says the device was recently upgraded. Try again in 14 days. What does this mean?

Community Support

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230.7K Messages

7 years ago

Hello @Drmaddy89,
 
Welcome to the Community Forums! I would be delighted to assist you with unlocking your iPhone.
 
If you have purchased a new device within fourteen days, you won’t be able submit a unlock request, because it is still within the return period. If this is not a new device, I can definitely help you get this taken care of.
 
I’m going to connect with you via private message, so I can gather some details on the device. My message will appear in your Forum’s Inbox, which is located in the top right-hand corner of your screen.
 
I look forward to assisting you further!
 
Jordan, AT&T Community Specialist
 
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