Tutor
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8 Messages
Iphone Unlock phone approved but no service and not working
Hi, i received an approval email, followed instructions, and its gave me a " no service" when i turned on my phone on a non att sim card. I requested 3 times already and still not working. Please help!
Accepted Solution
Official Solution
Gary L
ACE - Expert
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16.5K Messages
7 years ago
@lizdance40 My iPhone unlock instructions were
I only did A and was able to use a FreedomPOP SIM in my iPhone 6s. I did not need to erase.
FYI, I believe doing choice B should get still you a message in iTunes that it's unlocked at some point in the process.
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formerlyknownas
ACE - Sage
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117.1K Messages
7 years ago
I unlocked iPhones with an ATT SIM card, using iTunes I backed up to computer, manually erased, then set up as new with backup.
It took two attempts to get the message.
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Gary L
ACE - Expert
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16.5K Messages
7 years ago
@CeeGeeA7 What instructions?
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CeeGeeA7
Tutor
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8 Messages
7 years ago
Hi GaryLapointe,
Congratulations! Your request was approved
We received and approved your request to unlock your Apple iPhone, device. Use the instructions in this email to unlock your device.
Instructions:
Once you have received the email confirming AT&T has approved and processed your unlock request, follow these instructions to complete the unlock for your device.
Using a Non-AT&T SIM Card:
1. Remove your SIM card and insert the new SIM card.
2. Complete the setup process.
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Gary L
ACE - Expert
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16.5K Messages
7 years ago
@CeeGeeA7 Sounds good.
Did you try a different SIM card?
Where did you get that SIM card? Are you certain the new SIM is working properly?
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CeeGeeA7
Tutor
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8 Messages
7 years ago
Yes, i have tmobile carrier now and have tried 2 sim cards. I have to take my daughter's from her iphone and tried it on this phone im trying to unlock but It did not work.
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Gary L
ACE - Expert
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16.5K Messages
7 years ago
@CeeGeeA7 You've powered your phone off and all the way back on?
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CeeGeeA7
Tutor
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8 Messages
7 years ago
Yes, turned it off and back on. Reset. Take the sim card out again, put it back in, turned it on. So many times, and still gave me the same issue. Tried it again the next day...still the same...
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formerlyknownas
ACE - Sage
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117.1K Messages
7 years ago
Did you back up, erase, then setup as new with backup?
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CeeGeeA7
Tutor
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8 Messages
7 years ago
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