Iphone 7Plus - Inbox not showing mail

hopefully your problem is solved, the tech that wrote you thinks that solves this problem, but it does not since mine is the same and is NOTsolved.  a ticket was issued for me, but I have no fix or status yet.  Let me note this only affects one of my several ATT email addresses... my original one that is the oldest and that should give tech support it's biggest clue.  the server my inbox resides on is there as my dumb web mail through a browser works - my only hope it will be fixed.   plus the hardwired yahoo app works like a browser - but is not a good app.

i had this same issue occur on 8/7/2017 and it is still occurring with no solution in sight.  i also .did a post on this site and yahoo to no avail, asking for them to fix their server problem  this same issue affects not only the iphone ATT accounts, but my outlook also with the same exact inbox download problem.  i can send, etc.  i spent over 16 hrs with ATT, Apple, Microsoft.  Apple and Microsoft could not create a work around other than forwarding to another email.  ATT is ashamedly powerless - my term - in this problem and doesn't seem to know how to fix the problem, their very good techs are just waiting for it to be "resolved" by the people working on the server issue.  this is even more clouded verizon absorbing yahoo.  how in the 6666 did ATT get so snockered by this is amazing.  It will be hard to trust ATT on their native email again after this - whether it get's resolved or not.  and i have been with ATT/SWB/Bellsouth for 37+years.  The president of ATT should be held accountable... as I hope someone passes this note along to him.  it's also on the yahoo community site as they have no accessible support avenue.

I bet our accounts are on the same server group.  it's now been 4-5 weeks and no change.  Worse yet is no response from ATT.  one guy turned in a ticket, but I haven't heard a word.  this is ridiculous.  I guess I need to call them again and demand more action!  again.

let me know if yours starts working.

I did receive 2 emails in outlook one day, but none of the missing emails sitting in my inbox visible through web mail...

Donna, please remove the solved! tag as those fixes did not work on my exact situation.  please read the trail.  thx, gary  or help get my system fixed and working again for receiving email from my account email address on my devices.

So I called Customer Service...hah, what a misnomer! Over the course of an hour on the phone I spoke with 6 people. When I was transferred to technical support, the connection was so bad that we could barely understand each other. He finally transferred me to someone in the US who told me "we're AT&T, we don't deal with email." Funny, I have 2 att.net email accounts and one bellsouth.net account. Anyway, the last person put me on hold for about 15 minutes and finally dropped the call. 

still no change