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The new iPhone 15
clemencia's profile

Contributor

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1 Message

Friday, July 3rd, 2015 5:46 PM

Iphone 5s does not turn on

Hello,

 

I am currently in the UK traveling and I was out in the sun today. My iphone did not want to turn back on after a few minutes of heat. Although it had 70% of battery. Hours have passed by and it still does not turn on. I tried charging it to see if it will turn on but no sign light is seen. The screen continues to be completely blacked out. What should I do? Can I go to a apple store here in the UK to get it checked? 

Tutor

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7 Messages

9 years ago

Hold the home and the power button at the same time for 10  - 20 seconds.  That should restart the phone.

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