Contributor
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2 Messages
Touchscreen on iPhone SE unresponsive after update
My girlfriend has an iPhone SE she did an update on it and now its having a problem with the touch screen response I can sometimes put the password in but it's like the touchscreen is unresponsive
Accepted Solution
Official Solution
ATTHelp
Community Support
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231.3K Messages
5 years ago
Greetings @Scubbasteve88
To help provide a resolution to your cellphone not responding to touch, you can utilize our Device Troubleshoot & Resolve Tool/ iPhone SE by selecting Screen which is located in the Device/Software Issues section to follow the steps provided.
If you still continue to have problems with your iPhone not responding, you can also reach out to Apple Support for additional help and assistance.
We hope you enjoy the rest of your day!
Dwight, AT&T Community Specialist
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Accepted Solution
ATTHelp
Community Support
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231.3K Messages
5 years ago
Good morning @Scubbasteve88,
Allow us to lend a helping hand. Try walking though some troubleshooting steps in our Troubleshoot and Resolve tool. Just select your device and the issue that you're experiencing. Thanks for reaching out to us.
Makaela, AT&T Community Specialist.
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Scubbasteve88
Contributor
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2 Messages
5 years ago
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