Reply
Posted Mar 23, 2009
7:28:00 AM
View profile
IPhone Reset Help
I did a complete reset from my phone.  It hasn't turned back on and I've tried every reset.  Does anyone have a solution?  Thanks
I did a complete reset from my phone.  It hasn't turned back on and I've tried every reset.  Does anyone have a solution?  Thanks
0
(0)
  • Rate this reply
View profile
Solved
Mar 23, 2009 7:30:04 AM
0
(0)
Master
Let's try a couple of things before you head to the Apple store to have them check out the hardware. Try each step and do not proceed to the next step unless the problem shows itself again.  (You may have already tried some of these steps but try again.  I would also suggest that you make sure your iPhone is fully charged)

1. Reboot the iPhone - hold the on/off switch and home key for 8 to 10 seconds until the Apple logo appears.
2. Restore the iPhone within itunes and restore your backup - Maybe something is bad in the OS.
3. Restore the iPhone but this time do not restore your backup - Maybe your backup has a setting that is causing the problem. You will need to reset your preferences.
4. Make an appointment at your local Apple store and have them look at your iPhone.www.apple.com/retail
_____________________

For service or support questions including existing order status, call:
Customer Support: 1-800-331-0500

Information on iPhone unlocking can be found here by copying this link into your browser:
https://www.att.com/deviceunlock/client/en_US/
Posted from my iPhone _____________________________ For service or support questions including existing order status, call: Customer Support: 1-800-331-0500 Information on iPhone unlocking can be found here by copying this link into your browser: https://www.att.com/deviceunlock/client/en_US/
Accepted Solution

IPhone Reset Help

3,993 views
1 reply
(0) Me too
(0) Me too
Post reply
Cancel
Submit
View all replies
(1)
0
(0)
  • Rate this reply
View profile
Solved
Mar 23, 2009 7:30:04 AM
0
(0)
Master
Let's try a couple of things before you head to the Apple store to have them check out the hardware. Try each step and do not proceed to the next step unless the problem shows itself again.  (You may have already tried some of these steps but try again.  I would also suggest that you make sure your iPhone is fully charged)

1. Reboot the iPhone - hold the on/off switch and home key for 8 to 10 seconds until the Apple logo appears.
2. Restore the iPhone within itunes and restore your backup - Maybe something is bad in the OS.
3. Restore the iPhone but this time do not restore your backup - Maybe your backup has a setting that is causing the problem. You will need to reset your preferences.
4. Make an appointment at your local Apple store and have them look at your iPhone.www.apple.com/retail
_____________________

For service or support questions including existing order status, call:
Customer Support: 1-800-331-0500

Information on iPhone unlocking can be found here by copying this link into your browser:
https://www.att.com/deviceunlock/client/en_US/
Let's try a couple of things before you head to the Apple store to have them check out the hardware. Try each step and do not proceed to the next step unless the problem shows itself again.  (You may have already tried some of these steps but try again.  I would also suggest that you make sure your iPhone is fully charged)

1. Reboot the iPhone - hold the on/off switch and home key for 8 to 10 seconds until the Apple logo appears.
2. Restore the iPhone within itunes and restore your backup - Maybe something is bad in the OS.
3. Restore the iPhone but this time do not restore your backup - Maybe your backup has a setting that is causing the problem. You will need to reset your preferences.
4. Make an appointment at your local Apple store and have them look at your iPhone.www.apple.com/retail
_____________________

For service or support questions including existing order status, call:
Customer Support: 1-800-331-0500

Information on iPhone unlocking can be found here by copying this link into your browser:
https://www.att.com/deviceunlock/client/en_US/
Posted from my iPhone _____________________________ For service or support questions including existing order status, call: Customer Support: 1-800-331-0500 Information on iPhone unlocking can be found here by copying this link into your browser: https://www.att.com/deviceunlock/client/en_US/

Re: IPhone Reset Help

2 of 2 (3,990 Views)
Solution
Share this post
Share this post