Contributor
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1 Message
IPhone 5s erased my text messages by itself
I had 7.9GB worth of important text messages and the iphone deleted it by itself. I go to the storage section and it's telling me I still have 7.9GB full of messages saved.. How do I recuperate my 7.9GB worth of text messages?
ATTHelp
Community Support
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230.7K Messages
7 years ago
Hello @Liliana831
Good afternoon and welcome to the Community Forums! iPhones have settings which dictate how long it will store your text messages before deleting them, the options are 30 days, 1 year, or never. I will be happy to assist you in retrieving your text messages.
If you have a backup of your phone, with the text messages, in it you can restore it from iCloud or iTunes. You can see how to restore a backup in iTune and iCloud at this link. They do have some 3rd party software which can restore your texts without completing a restore.
I hope this helps, if not please let us know. Best regards!
Daniel, AT&T Community Specialist
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