Contributor
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1 Message
I have deleted and cleared all voicemail but callers get message that my mailbox is full.
This is the second time my Voicemail is almost full and we have deleted all our messages, and do so routinely. We have dialed 1 and checked that there are no messages. On an iPhone X. The first time, I had to have it cleared by calling into AT&T. Tried everything. Now it is saying 97% full and there is nothing on it that we can see
Accepted Solution
Official Solution
ATTHelp
Community Support
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230.4K Messages
5 years ago
Hello @Catherine2,
We can definitely assist you with this issue that you're experiencing with your voicemail. This was a known problem with Apple's iOS software version 12.2. To free up space for your voicemail box, please Access your voicemail by pressing and holding 1, then follow the prompts to completely erase the voicemail messages this way instead. This is simply a temporary work-around until you Update the software for your iPhone X to the latest 12.3 iOS version. Let us know if this helps.
Sean, AT&T Community Specialist
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sam135
Tutor
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2 Messages
5 years ago
Does this also affect iPhone 7's?
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