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I have deleted and cleared all voicemail but callers get message that my mailbox is full.

Teacher

I have deleted and cleared all voicemail but callers get message that my mailbox is full.

I have read that you can press 1 and get to voicemail that way, but did not hear option that would let me clear the messages there when I tried that. 

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Message 1 of 5
Administrator

Re: I have deleted and cleared all voicemail but caller

Hi @DSoderstrom

 

Thank you for reaching out to us today. We'll be happy to assist you with getting your voicemail up and running. What kind of phone do you have? When did this issue begin? Are you having issues making/receiving phone calls or with any other function of your phone? With more details, we can proceed.

 

Darais, AT&T Community Specialist


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Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 5
Teacher
Solution
Accepted by Administrator (Administrator)
Accepted by ATTKevin
‎05-02-2019 8:28 AM

Re: I have deleted and cleared all voicemail but caller

Thanks for the follow-up. I was able to get the voicemails deleted by
dialing 1 on my phone, accessing my voicemail that way, and cleared the
inbox, which had shown as cleared and empty on my iPhone Xr.
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Message 3 of 5
Administrator

Re: I have deleted and cleared all voicemail but caller

Hi @DSoderstrom

 

We're glad to hear that you've resolved it! If you have any further questions, please don't hesitate to reach out again. We'll be happy to assist.

 

Darais, AT&T Community Specialist


Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 4 of 5
Contributor

Re: I have deleted and cleared all voicemail but caller

I don’t see the actual solution... once you dial into your voicemail, how do you go about clearing all of the messages ??

Message 5 of 5
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