The new iPhone 15
Kam0312's profile

Contributor

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1 Message

Friday, December 29th, 2017 2:00 PM

I have both the iPhone 6 and the iPhone X - both are rebooting every 3 or 4 min's. Both ATT

iPhone 6 and iPhone X 

Carrier ATT

Both are powering off every 3 or 4 min's

Others are having the same issue.

Community Support

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231.3K Messages

6 years ago

Hi @Kam0312!


Experiencing power issues on two iPhones is definitely inconvenient. I am happy to help!


Our Troubleshoot & Resolve Tool was designed to walk our customers through step by step instructions with any issues you may run into. Just select the device you are using, and under Device/software issues click on Power and battery.  Then follow the prompts thereafter. Please login with your myAT&T credentials for a more personal experience.


If you need additional assistance, please send us a private message to @ATTCares with your full name and account details. I’ll be glad to take a closer look.


Thank you and have a wonderful day!


Jenn, AT&T Community Specialist

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