Explore & discover

Helpful Links

I am unable to receive or make calls. Call forwarding will not let me access it because it is busy.

Highlighted
Contributor

I am unable to receive or make calls. Call forwarding will not let me access it because it is busy.

See title

53 Views
Message 1 of 2
Administrator

Re: I am unable to receive or make calls. Call forwarding will not let me access it because

Hi @Boo1956,


We'd love to get your device up and running again! For starters, what device are you using specifically? When you say you can't access call forwarding because it's busy, what message display are you seeing? Is your device updated to the latest software? If so, did these issues begin occurring after the update?


Apart from those questions, we'd also like for you to perform some basic troubleshooting, using our Troubleshoot & Resolve tool. Select your device to begin. On the next page, select Phone calls beneath Service/network issues. Follow the steps and see if this helps. We look forward to hearing back from you!


Collin, AT&T Community Specialist


Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 2
Share this topic
Share this topic
Additional Support